The message will then be received by all users in the mailing list. The most interesting difference between broadcast messages sent by WhatsApp API and traditional broadcast messages (those available for free on the WhatsApp App or WhatsApp Business) is that it is also possible to send a predefined message to all senders who have not saved your company number in the address book. We muse note that Callbell does not offer the bulk messaging function due to the restrictions and sanctions that WhatsApp has in this regard.Ĭallbell has also recently integrated the bulk message function for WhatsApp, with which our customers who use the WhatsApp Business API will be able to reach many users. This function may differ slightly depending on the provider connected to the API. If one of your contacts does not receive the bulk messages, check that they have your phone number saved in the address book Bulk lists are a way to send a single message to multiple recipients, as WhatsApp warns before sending it.Īnother way to send massive messages is through the API and a messaging service provider such as Callbell, where you simply have to select the contacts you want to send the message to, compose it and send it. It is very important to note that only contacts who have your number saved in their address book will receive your bulk messages. Remember that if they reply, only you will be able to see the message. Next, you will need to create the message you want to send and it will reach everyone in no time. There you go! All recipients will be grouped into a single list. To create bulk messages on WhatsApp without having to use an external service provider via the API, you just need to follow these steps:Ģ) Go to the Chat screen> Menu button> New List.ģ) Write the names of the contacts you want to send the message to or press the + button to select them directly from your contact list. You should also note that, if you decide to use a multi-agent service provider in the WhatsApp Business API, the bulk messaging function will be extremely expensive, and you might be able to only send predefined message templates, without having the possibility to modify them. In fact, WhatsApp prohibits SPAM messages, the promotion of products, services, or mass sales, as it can be invasive and annoying for users who use the app, and it is for this reason that we do not recommend its use.įurthermore, if you decide to use this function, you may be subjected to reports by users who consider your messages as SPAM, thus causing the closure of your account and the blocking of your phone number which, as we all know, is essential for every business. This means that we need to use this function with caution. Even though WhatsApp has this feature, it does not mean that we can take advantage of it and repeatedly send bulk messages. We at Callbell do not recommend using the bulk messaging function provided on WhatsApp, because WhatsApp is an app intended as private messaging platform and does not favor the sending of bulk messages at all. It must be said that the only way to send mass messages via WhatsApp or WhatsApp Business is to create a list of contacts, and forward the message you want to send. This explains the purpose of this article in which we will teach you, in detail, this possibility: how to send bulk messages with Callbell.įirst of all, we must clarify that not all platforms offer the bulk messaging feature, since it is a fairly sensitive topic and WhatsApp, in most cases, considers them spam however, there are ways to use this type of functionality, despite WhatsApp penalizing and monitoring it constantly, so, in a sense, you have to decide whether or not to take this risk. This functionality is, without a doubt, extremely attractive and at Callbell our customers ask us every day if we also use this feature to subsequently use it for their activities. Sending bulk messages has always been considered an excellent opportunity for small and large companies that come to life within the many versions of WhatsApp, as it allows them to quickly send messages to all customers, share promotions, give relevant information, or highlight special events.
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